.- The most common reason for an electronic lock problem is a low battery. "Low battery" is signalled by multiple beeps after the correct code is entered. In some cases
the lock may signal a correct code (double beep) but may not have enough power to open.
.- Please refer to the Lagard website for battery changing instructions. Once you have replaced the battery (9V Alkaline) you should retain from touching the key pad for at least 10 minutes. This will give the lock enough time to reset.